Privacy Policy

 

BookBound respects the privacy of each and every user that goes on our platform. This policy is in regard to BookBound’s app on mobile devices and website https://getbookbound.com.

 

What Information Do We Collect?

When you visit our app and/or website, our servers automatically log information provided by your device as well as your Internet Protocol (IP). In regards to website tracking, our servers also note the pages you visit, the time and date of your visit, the time spent on each page, and other relevant information about specific pages.

Data may also be collected that pertains to the device you’re using to access our platform, the operating system, unique device identifiers, device settings, and geo-location data. This information varies on the version and specific system you’re using to visit BookBound. If you have any concerns about what information you are sending out, refer to the policies of your device manufacturer to learn what information is available.

BookBound’s mobile app and website will also acquire data that pertains to operation on our platform, referring to transaction records, stored files, user profiles, analytics data, other metrics, and other information generated as users interact with our service. We may ask for personal information as well such as email information, location, and payment information.

 

Legal Bases for Processing

We will process your personal information lawfully, fairly, and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.

These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

  • It’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering a contract (ie. providing you with a service requested from us).
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, marketing, promoting our services, and to protect our legal rights and interests.
  • You give us consent to do so for a specific purpose (ex. Allowing us to send you our marketing emails).
  • We need to process your data to comply with a legal obligation.

Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

We don’t keep your personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. We do want you to note that there is no form of electronic storage that is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

 

Collection and Use of Information

BookBound may collect, hold, use, and disclose information for specific purposes listed below. The user’s information may be used for, but is not limited to:

  • Sharing and explaining the platform’s main features.
  • Processing payments for services.
  • Enabling access to the website and the features it offers.
  • Contacting and communicating with you.
  • Record keeping for administrative purposes.
  • Complying with our legal obligations and resolve any disputes that we may have.
 

Disclosure of Personal Information to Third Parties

BookBound may disclose personal information to third-party service providers that assist the platform in providing services, employees, and related entities. This would include without limitation service providers, hosting and server providers, payment system operators, and maintenance providers.

 

Your Rights and Controlling Your Personal Information

By providing personal information to us, you consent to BookBound collecting, holding, using, and disclosing your personal information in accordance with this privacy policy. Any user under the age of 16 must have a parent or legal guardian’s permission to use our platform. Any user has the right to refuse to provide personal information to us, but this may affect your use of BookBound’s website, app, and the services provided on it.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

You may choose to restrict the collection or use of your personal information. If you have previously agreed to use your personal information for direct marketing purposes, you may change your mind at any time by contacting support and asking for the change. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website, app, or services. You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. You may request that we erase the personal information we hold about you at any time.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us through our contact page on the website or via email support@getbookbound.com. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

We will comply with laws applicable to us in respect of any data breach. 

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us through our contact page on BookBound’s website or support@getbookbound.com and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in regard to the outcome of our investigation and the steps we will take to deal with your complaint. You have the right to contact a regulatory body or data protection authority in relation to your complaint.

To unsubscribe from our email database or opt out of communications (including marketing communications), please do so by clicking the option “Unsubscribe” at the bottom of any marketing email we have sent you.

 

Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our website and better serve you.

 

BookBound’s Refund Policy

The product that BookBound offers, Club BookBound, is not applicable for a refund. Once a user purchases the product, there is no inquiry that would be suitable for a potential refund. Any other concerns not addressed in this policy can be sent in a form through the contact page on the website.

 

Changes to This Policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of BookBound’s platform and website after any changes to the policy will be regarded as acceptance of our practices around privacy and personal information. Users can expect an email that explains changes to this policy to ensure they are notified properly.